Frequently Asked Questions
Everything you need to know about our premium home crafting supplies and services.
What is the typical shipping time for home decor craft kits?
Standard shipping usually takes 3-5 business days within the continental USA. Custom-mixed paints or bulk wood orders may require an additional 2 days for processing.
Do you offer international shipping for your craft supplies?
Currently, Craft Supplies USA ships to all 50 states and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for opened craft materials?
We accept returns on unopened and unused items within 30 days of purchase. For safety and quality reasons, we cannot accept returns on opened paints, adhesives, or cut-to-length fabrics.
Are your wood products sustainably sourced?
Yes, we are committed to the environment. All our raw wood supplies and home DIY kits are sourced from FSC-certified suppliers to ensure sustainable forestry practices.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, our warehouse begins the picking and packing process to ensure fast delivery.
Do you offer wholesale pricing for professional home stagers or interior designers?
Yes, we offer a dedicated trade program for industry professionals. Please contact our support team with your business license details to apply for a wholesale account.